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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Talley

May 6, 2026

5  out of  5
rating by David Talley
"Very knowledgeable, explained all the options and recommendations to up coming changes. And what's more, they are pet parents."
We responded:
"Thank you for the review! We appreciate the opportunity to assist you with all of your insurance and financial services needs."
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Gloria Taylor

May 6, 2026

5  out of  5
rating by Gloria Taylor
"I recommend state farm. The gentleman I talk to was very helpful and accommodating."
We responded:
"Thank you so much for the review! We appreciate the opportunity to assist you!"
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Megan Whitehead

April 22, 2026

5  out of  5
rating by Megan Whitehead
"Eli went above and beyond to help us get a good rate, then fought to get us a refund after our mortgage company made a mistake. So appreciate his fast service, friendly demeanor and attentiveness! Highly recommend."
We responded:
"Megan, thank you so much for the review! We love Eli, and are happy he was able to help you guys out. Thank you for being a part of Chad Mitchell State Farm."
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running funk

April 16, 2026

5  out of  5
rating by running funk
"In all my years, I have rarely been proactively called by an insurance agent without them “reviewing my coverage” without the intent of selling me more product. This includes many major carriers and agents including State Farm. As a customer for over 20 years my agent passed away, I admittedly left State Farm and took my home and auto policies to a family friend at another company. Despite my leaving, Savannah, from Chad’s office, continued to periodically check in with me to see how things were going, and if I’d like to “review my coverage” to see if they “could save me some money.” I’m not going to lie … I blew her off for over a year thinking she was just wanting to up my coverage. Yet she kept checking in. Meanwhile, rates increased at my other company, and they removed glass coverage from our auto policies. So one day I finally decided to answered her text, and listened to her. Across my policies, they were able to provide me with SIGNIFICANT savings, hundreds of dollars less a month vs my current policies, and provide greater coverage than my existing policies. We also reviewed homeowners, and for around the same price, I could get significantly BETTER coverage. I truly thought it too good to be true, and vacillated back and forth, and asked so many questions. She provided so much information and clarification. I honestly cannot believe her patience with me. Nevertheless, I did finally change, and the process was nearly seamless. They timed the transition to align with our current monthly payment schedule, and so far all is good…. All charges have been exactly as anticipated. This was a definite case of State Farm working hard to win someone back. The cost savings for my younger son was lifestyle-altering. I have nothing but positive things to say about my experience so far with this office."
We responded:
"Wow! Thank you so much for the review. We can’t thank you enough for being part of our Chad Mitchell, State Farm family. Although we may not always be the cheapest, you will always find the best coverage right here. We are so glad you answered the message, and happy you have come back to State Farm. Thanks for being part of our we look forward to working with you in the future."
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Christian Tabora

April 9, 2026

5  out of  5
rating by Christian Tabora
"Penny was phenomenal! She was incredibly patient, gave me my options and advised where needed - was a great experience all around."
We responded:
"Christian, thank you so much for the review! We are so thankful for Penny and glad you were able to connect with her to discuss all of your insurance and financial services needs."
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Nelson Burrell

April 7, 2026

5  out of  5
rating by Nelson Burrell
"Well worth a call to get your rates lowered."
We responded:
"Nelson! Thanks so much for the review. So happy we were able to help you with your insurance needs. I appreciate you being part of the Chad Mitchell State Farm family."
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marcus taylor2

March 27, 2026

5  out of  5
rating by marcus taylor2
"Chad and the staff always take care of men"
We responded:
"Thank you so much for the review! We appreciate the opportunity to assist you with all of your insurance and financial services needs."
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Andy Elliott

March 24, 2026

5  out of  5
rating by Andy Elliott
"Top notch service from Chad and his team"
We responded:
"Thank you Andy! We appreciate the opportunity to partner with you on all your insurance needs! "
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Alyse Sundeen

March 23, 2026

5  out of  5
rating by Alyse Sundeen
"Kayla Rich was truly a joy to work with. She saved me so much money when I switched from USAA (for Homeowners Insurance) and Progressive (for car insurance). The Chad Mitchell Team is lucky to have her."
We responded:
"Thank you for the review! We appreciate the opportunity to assist you with all of your insurance and financial services needs."
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Ryan Bounds

February 27, 2026

5  out of  5
rating by Ryan Bounds
"Excellent team they have over here! They handled my changes to my policy in rapid time and even gave us the Patrick price! 🤪 highly recommend Chad Mitchell and his team!"
We responded:
"Ryan! Thank you so much for the review. We appreciate the opportunity to assist you with all of your insurance and found your services needs. Thank you for being one of the best parts of Chad Mitchell State Farm."
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Michael Rolf Sr

February 24, 2026

5  out of  5
rating by Michael Rolf Sr
"State Farm Is a wonderful insurance company"
We responded:
"Michael, thank you for your review! We appreciate your partnership and look forward to continuing to work with you. "
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Kristine Dorton

February 24, 2026

5  out of  5
rating by Kristine Dorton
"I’ve been with Chad Mitchell State Farm for over 6 years. They’ve always been kind, helpful, and consistent! Couldn’t imagine going anywhere else!"
We responded:
"Kristine, thank you so much for the review. We appreciate the opportunity of partnering with you on all of your insurance and financial services needs. Thank you for being one of the best parts of Chad Mitchell State Farm."
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Sunshine Sally

February 12, 2026

5  out of  5
rating by Sunshine Sally
"Great place to be covered. Very helpful efficient, personable and reasonable. Been with State Farm most of my life."
We responded:
"Thank you so much for the review! We appreciate the partnership and look forward to serving you for all of your insurance and financial services needs."
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Karen Peters

February 9, 2026

5  out of  5
rating by Karen Peters
"In the midst of family chaos, Hannah, Penny and Eli were the epitome of helpfulness and professionalism. ALL the changes I needed on ALL the policies were handled with ease. Great group of people to do business with!"
We responded:
"Karen, thank you so much for the review. We greatly appreciate you and are happy to assist you anytime."
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Jaime Russell

January 30, 2026

5  out of  5
rating by Jaime Russell
"Chad Mitchell (and his awesome crew) have been providing excellent, reliable service and great rates to me and my many needs for 15 years or so. I have used them for home insurance, autos, renter’s insurance, business property and liability, and commercial property insurance, and they’ve been incredibly helpful all the time. They respond very quickly to my questions and needs, have great rates, and have been so helpful through every step of the process any time I’ve needed to file a claim."
We responded:
"Jaime, thank you so much for your review. We have enjoyed the partnership with you and look forward to our continued relationship. Thank you for being one of the best parts of Chad Mitchell State Farm. "
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Cindy Moon

January 30, 2026

5  out of  5
rating by Cindy Moon
"Very easy to update information and add renters insurance."
We responded:
"Cindy, thank you so much for the review. We appreciate the opportunity to assist you with your insurance needs. Thank you for your partnership, we look forward to continuing to serve you."
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Michael Rowland

January 30, 2026

5  out of  5
rating by Michael Rowland
"I have been using them for 8+ yrs now and they have been a great Agent for me and my family"
We responded:
"Michael, thank you so much for the review! We appreciate the opportunity to assist you and your family with all of your insurance and financial services needs. Thank you for being part of the Chad Mitchell State Farm family."
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Jesse Taylor

January 28, 2026

5  out of  5
rating by Jesse Taylor
"While no one really wants to deal with insurance Chad Mitchell’s agency and his staff are so good I text them just for fun. They are great and have made insurance for our home and cars easy and less confusing. The text feature is a bonus and they respond quickly."
We responded:
"Thank you so much for the view! We appreciate the opportunity to partner with you on all of your insurance needs. Thanks for being one of the best parts of Chad Mitchell State Farm."
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Hannu Multala

January 22, 2026

5  out of  5
rating by Hannu Multala
"Savannah was amazing, thank you for your help!"
We responded:
"Thank you, Hannu, for your wonderful feedback! I'm happy to hear that Savannah provided you with such excellent assistance. If you have any more questions or need further help, feel free to reach out to our office anytime. We're here for you!"
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Chad Norman

January 20, 2026

5  out of  5
rating by Chad Norman
"Their customer service is top-notch, with friendly and knowledgeable agents always ready to help. The claims process was smooth and efficient, allowing me to get back on my feet quickly after an incident. Highly recommend 😊"
We responded:
"Thank you so much for the view! We appreciate the opportunity to assist you with all of your insurance and financial services needs"
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Manel Vasquez

January 16, 2026

5  out of  5
rating by Manel Vasquez
"Muy buenas atenciones y servicio"
We responded:
"Thank you so much for the review! We appreciate the opportunity to assist you with all of your insurance needs."
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Rayna Downing

January 2, 2026

5  out of  5
rating by Rayna Downing
"I’ve been a customer for several years. I was curious about adding a life insurance policy to my plan. I reached out and Penny was phenomenal to work with. She explained the different types of life insurance in easy-to-digest terms and worked to build a “hybrid” plan that bested suited my needs! I never felt pushed or coerced. Penny’s customer service is top-tier and her professionalism is unmatched. Very happy with State Farm!"
We responded:
"Thank you so much for the review! We love Penny, she is great. We appreciate the opportunity to work with you and put together a life insurance plan that was best for you."
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Spencer

December 30, 2025

5  out of  5
rating by Spencer
"I'm very impressed with this office's level of customer service and professionalism."
We responded:
"Thank you, Spencer! I'm happy to know that you were impressed with our customer service and professionalism. We’re committed to maintaining this high standard for all our customers. Let us know if there's anything else we can assist you with!"
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Juan S

December 30, 2025

5  out of  5
rating by Juan S
"Great customer service!!"
We responded:
"Thank you for the review! We appreciate the opportunity to assist you with all of your insurance and financial services needs."
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John C

November 17, 2025

5  out of  5
rating by John C
"Agent promptly took care of setting up payment of car insurance that was due when we were scheduled to be out of town."
We responded:
"Thank you for the review! We appreciate the opportunity to assist you. Thank you for be part of the Chad Mitchell State Farm team!"