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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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George Mincey

June 9, 2025

5  out of  5
rating by George Mincey
"The Chad Mitchell office is Phenomenal! I been treated like royalty. I will advise anyone to choose Chad Mitchell State Farm!"
We responded:
"Thank you, George for the review! We appreciate the opportunity to partner with you on all of your insurance and financial services needs. Thanks for being one of the best parts to Chad Mitchell State Farm."
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Tom Carr

June 1, 2025

4  out of  5
rating by Tom Carr
"I moved all of my insurance to StateFarm, Chad Mitchell’s agency and everyone’s attitude has been super. The only snag I experienced were communications between my big bank mortgage department and State Farm. Still not sure what went wrong but in the end what seemed to work was me sending the State Farm documents directly to the Mortgage department - the ‘banks way’ - & the bank was not much help at all; no phone numbers to talk to them! But, I am very happy I changed!"
We responded:
"Tom, thanks so much for your review! We are happy to assist you with all your insurance needs. So sorry for the confusion on banks end of things. In the future, we are happy to handle this for you. "
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Marissa Espinoza

May 21, 2025

5  out of  5
rating by Marissa Espinoza
"I would recommend Chad Mitchell State Farm. There always nice they respond quickly, Robyn is a great help anytime I call."
We responded:
"Thank you for the review! We appreciate you allowing us to partner with you on your insurance needs!"
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Terry Fletcher

May 13, 2025

5  out of  5
rating by Terry Fletcher
"Chad Mitchell and his team of insurance professionals are always pleasant to speak with and willing to discuss my policy anytime!!! I appreciate the team at Chad Mitchells office and would recommend them to anyone!!!"
We responded:
"Thank you, Terry, for your wonderful feedback! I'm happy to know that our team has been pleasant and accommodating in discussing your policy. Your recommendation means a lot to us. If you ever have more questions, we're here to help!"
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Tyler Triggs

April 30, 2025

5  out of  5
rating by Tyler Triggs
"Needed new home insurance after progressive was trying to raise my rate almost 300%. Reached out to Eli and he helped me get better coverage for less than I was currently paying and only 25% of the cost compared to progressives new rates. Eli offered to look at my auto insurance as well and saved me a few hundred dollars. The process was so easy and not pushy sales at all. Very refreshing insurance experience."
We responded:
"Thank you, Tyler, for sharing your experience! I'm happy to hear that Eli was able to assist you in finding better insurance coverage at a more affordable rate. It's great to know that he also helped you save on your insurance. We strive to make the process smooth and pressure-free. If you have any more questions or need further assistance, feel free to reach out anytime."
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Michelle Schawo

April 16, 2025

5  out of  5
rating by Michelle Schawo
"Chad is the kind of person who is there when you need something. He was generous with his time, knowledge and overall assistance when our family was in need of help navigating an issue with our car. He checked on us proactively and responded quickly to questions. I trust him with any insurance or investments needs!!"
We responded:
"Thank you, Michelle, for sharing your experience! I'm happy to know that we could assist your family with the car issue and provide the support you needed. Your trust in me for your insurance and investment needs means a lot. If there's anything else I can help with, please feel free to reach out!"
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kirsten kendall

April 15, 2025

5  out of  5
rating by kirsten kendall
"Friendly, helpful, readily available!!"
We responded:
"Thank you, Kirsten! I'm glad you found our team friendly and helpful. We're here to assist you whenever you need us."
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Rebecca

April 2, 2025

5  out of  5
rating by Rebecca
"Chad Mitchell State Farm has provided good service for our family's vehicle insurance needs. Everyone we've worked with in their office has been polite, knowledgeable, and courteous. We've enjoyed working with them."
We responded:
"Thank you, Rebecca! I'm happy to know that our team has been able to meet your family's insurance needs. It's wonderful to hear that our office's politeness and knowledge have made your experience enjoyable. If you ever have any questions or need further assistance, we're here to help!"
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Richard Heiken

February 17, 2025

5  out of  5
rating by Richard Heiken
"Working with Penny has been a breath of fresh air. She has been handling my unique needs for insurance gracefully and with patience. I would highly recommend her and the team at State Farm above any other insurance provider!"
We responded:
"Thank you, Richard, for sharing your experience! I'm happy to hear that Penny has been able to assist you with your insurance needs so effectively. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out."
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Zach Thompkins

February 13, 2025

5  out of  5
rating by Zach Thompkins
""Was nice and easy""
We responded:
"Thank you for the review! We appreciate the opportunity to assist you."
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paula perry

February 13, 2025

5  out of  5
rating by paula perry
"These people are so awesome! I got a better deal from them on my car and RV. You feel like family, they are very good people here."
We responded:
"Thank you, Paula! I'm happy to hear that you felt like family with us and found a better deal for you. Our team is dedicated to providing a welcoming experience, and your feedback means a lot. If you need anything else, feel free to reach out!"
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Isabel Ruiz Escutia

February 12, 2025

5  out of  5
rating by Isabel Ruiz Escutia
"Staff is always so friendly, helpful, knowledgeable and professional!!! Great experience everytime!"
We responded:
"Isa, thank you so much for your kind words! I'm happy to know that our staff's friendliness, helpfulness, and professionalism have made your experiences with us so positive. We truly appreciate your feedback and look forward to continuing to provide you with great service. - Chad Mitchell - State Farm Insurance Agent, Independence, MO"